Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip. From verifying your account to understanding wagering requirements, this guide walks you through everything you need to know to get started safely and efficiently.
Prerequisites
- A valid email address and a unique password.
- A device with an internet connection – the platform is fully mobile-optimized, so no app download is needed.
- Proof of identity (passport, driving license, or ID card) for KYC verification.
- A supported payment method – credit/debit cards, e-wallets, or bank transfer.
- Basic understanding of wagering requirements and bonus terms.
- Age 18+ (or the legal gambling age in your jurisdiction).
Creating Your Account
- Navigate to the official site by visiting Casino Just.
- Click the “Sign Up” button – usually located at the top right corner.
- Fill in the registration form with your personal details: full name, date of birth, email, and phone number.
- Choose a username and a strong password – use a mix of letters, numbers, and symbols.
- Select your preferred currency and agree to the terms and conditions.
- Submit the form – you will receive a confirmation email. Click the link to verify your account.
- Complete your profile by uploading identity documents if prompted (KYC).
Calculating Your Bonus
Most welcome bonuses match your first deposit up to a certain amount with a fixed wagering requirement. For example, a typical offer might be “100% up to €100 with 30x wagering on deposit + bonus.”
Example calculation:
- Deposit: €50
- Bonus: 100% → €50
- Total balance: €100
- Wagering requirement: 30 × (deposit + bonus) = 30 × €100 = €3,000
You must wager €3,000 before you can withdraw any winnings from the bonus. The contribution of slot games is usually 100%, while table games may contribute only 10–20%.
Important: Always check the bonus terms – some games are excluded or have reduced contributions.
Payment Methods
| Method | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| Visa/Mastercard | €10 | Instant | None |
| Skrill | €10 | Instant | None |
| Neteller | €10 | Instant | None |
| Bank Transfer | €20 | 1–3 business days | May apply from bank |
| Paysafecard | €10 | Instant | None |
Withdrawals are processed within 24–48 hours for e-wallets and 3–5 days for cards or bank transfers. Always verify your account before requesting a withdrawal to avoid delays.
Security Overview
The platform uses SSL encryption to protect your data and transactions. Random number generators (RNGs) are audited by independent agencies to ensure fairness. Two-factor authentication (2FA) is available for an extra layer of account security. Remember that winnings from Curacao-licensed casinos may be subject to local income tax in your country – consult a tax advisor.
Fix It Fast
- Login issues: Clear your browser cache and cookies, or try a different browser. Use the “Forgot Password” link to reset.
- Failed deposit: Check that your card is enabled for online transactions and you have sufficient funds. Contact your bank if the issue persists.
- Game not loading: Update your browser to the latest version or switch to a different device. The PWA works offline for some games.
- Withdrawal pending: Ensure your account is fully verified (KYC). If the delay exceeds 48 hours, contact customer support via live chat.
- Bonus not credited: Check if you entered the bonus code correctly. Some bonuses are auto-credited – if not, contact support.
Pro Tips
If your withdrawal is delayed beyond the stated processing time, follow these steps:
- Check your email – you may have a verification request.
- Log into your account and verify all personal details are correct.
- Contact support via live chat – provide your transaction ID and ask for an update.
- If no response within 24 hours, escalate by email to their complaints department.
- As a last resort, file a dispute with the licensing authority (e.g., Curacao eGaming).
Typically, e-wallet withdrawals are instant after approval, while bank transfers take 2–5 days.
FAQ
How long does the registration process take?
It takes about 5 minutes to fill out the form and verify your email. Full KYC approval may take up to 24 hours.
Can I change my currency after registration?
No, the currency is locked once selected. Contact support to delete your account and create a new one.
What is the minimum withdrawal amount?
The minimum withdrawal is typically €10 for e-wallets and €20 for bank transfers.
Are there any fees for withdrawals?
The casino does not charge fees, but your payment provider may apply their own charges.
Can I play with cryptocurrency?
Currently, only fiat currencies are accepted. Check the payment page for updates.
How do I claim the welcome bonus?
Make a deposit of at least the minimum amount (usually €10) and the bonus is automatically added – no code needed.
Is the mobile site as good as the desktop version?
Yes, the progressive web app offers a seamless experience with push notifications and offline access to some games.
What if I forget my password?
Click “Forgot Password” on the login page and follow the instructions sent to your email.
How do I close my account?
Contact customer support with a request for permanent closure. You may need to verify your identity.
By following this guide, you can avoid common pitfalls and enjoy a smooth experience. Always gamble responsibly and set limits before you start.
